Sofia Alvarez
Waiter
Dublin
Professional summary
Attentive waiter with six years of experience in busy Dublin restaurants and hotel dining rooms. Skilled in table service, wine recommendations and allergen-aware ordering. Calm under pressure, with a record of guiding guests and junior staff through high-volume weekend services.
Experience
Senior Waiter · Liffey Quay Brasserie
2021 – Present
- Led the floor on Friday and Saturday services of up to 140 covers, assigning sections and shortening table turn times by about 10 minutes
- Presented wine and seasonal menus tableside, lifting average wine spend per table by roughly 8% over one year
- Trained eight new servers on POS use, allergen procedures and service sequence, cutting order errors during their first month
Waiter · Grafton Court Hotel Restaurant
2018 – 2021
- Served up to 12 tables per shift in a hotel dining room, keeping courses timed correctly across breakfast and dinner service
- Handled guest complaints on the spot, resolving most issues without manager involvement and earning several named mentions in guest reviews
- Managed card, cash and split payments and reconciled tips nightly, keeping end-of-shift discrepancies to a minimum
Skills
Table service · Fine dining etiquette · Guest relations · Wine pairing · Allergen awareness · POS systems · Complaint resolution · Cash handling · Upselling · Responsible alcohol service
Education
- Certificate, Hospitality and Restaurant Service — Dublin College of Further Education (2018)




